+1-855-211-0932 (ID:212544)
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Customer Support


Context Help

If you get lost inside our hosting Control Panel, the very first step you should take is to push the Help button, which is visible on each and every page. A pop-up menu will open. It comprises thorough info about all the actions that you can perform on the given page. Each pop-up menu shows up on the same page so that you can quickly get back to your work.

Video Tutorials

We have a vast selection of how-to videos explaining how to work with our hosting Control Panel. They're created for those of you who would like to see how things are being done rather than only reading articles. Thus, anyone can swiftly get to know our web hosting Control Panel by merely watching our step-by-step educational videos.

F.A.Q.

If you can't discover the answer you searching for, take a glimpse at our comprehensive Frequently Asked Questions database, which contains questions asked by actual persons and offers real solutions. We constantly update our Frequently Asked Questions section with new questions & answers in an attempt to cover all the innovations and new additions to our platform.

Ticketing System

If you still can't discover the answer you need in the FAQ section either, we have a fantastic team of technical support engineers available 24x7x365 and ready to assist you with any issue. Each trouble ticket you submit will be answered within 60 minutes (the average trouble ticket response time being just 20 minutes), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 212544

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com